PRIVACY POLICY
Operation Homefront Heroes, Inc.
Last Updated: December 5th, 2025
1. Who We Are
Operation Homefront Heroes, Inc. (“Operation Homefront Heroes,” “we,” “us,” or “our”) is a 501(c)(3) nonprofit organization based in Florida and dedicated to supporting veterans in Southwest Florida.
Our website address is: https://swflvets.org
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, donate, register for events, or contact us.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information in two primary ways: information you provide directly and information collected automatically.
2.1 Information You Provide to Us
You may voluntarily provide information when you donate, contact us, or participate in our programs. This may include:
- Contact information
- Name
- Email address
- Mailing address
- Phone number (optional)
- Donation-related information
- Donation amount and frequency
- Basic payment details (processed securely by Stripe)
- Donor preferences or notes
We do not store or have access to full credit card numbers, CVV, or full bank account details. Payments are processed by Stripe via GiveWP.
- Communications
- Messages submitted through forms
- Responses to emails or event sign-ups
- Any information voluntarily provided to us
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Referring and exit pages
- Pages viewed and actions taken
- Date and time of visit
- Approximate location based on IP
This information is used to improve our website, enhance security, and analyze visitor activity.
3. Donations & Payment Processing
We use GiveWP to manage donation forms and Stripe to securely process payments.
When you make a donation:
- Payment information is encrypted and transmitted directly to Stripe.
- Stripe processes the payment and returns confirmation details to us.
- We receive limited information (e.g., last 4 digits of card, expiration month/year, donation status).
For more information, please review:
- Stripe Privacy Policy: https://stripe.com/privacy
- GiveWP Privacy & Security: https://givewp.com
Donation records are stored to comply with:
- IRS requirements
- Nonprofit financial reporting
- Donor communications
- Accounting and audit obligations
4. How We Use Your Information
We use your information to:
- Process donations and issue receipts
- Send acknowledgments and donor communications
- Respond to your inquiries
- Provide information about events, campaigns, or organizational updates (optional)
- Improve and secure our website
- Maintain accurate donor records
- Comply with legal, financial, and reporting requirements
We may also use aggregated or de-identified information to evaluate and improve our services. This information does not identify you personally.
5. How We Share Your Information
We do not sell donor information.
We may share personal information with:
5.1 Trusted Service Providers
Only when necessary to operate our website or process donations:
- Payment processor: Stripe
- Donation platform: GiveWP
- Website hosting and security services
- Email delivery providers
These providers may have access to limited personal information solely to perform their functions and must protect it appropriately.
5.2 Legal or Safety Requirements
We may disclose information if required:
- To comply with legal obligations
- To respond to lawful requests from authorities
- To protect our rights, donors, website users, or the public
5.3 Organizational Changes
If our nonprofit merges with or is absorbed into another nonprofit, donor information may be transferred under the same privacy protections.
6. Cookies & Tracking Technologies
We use cookies to support website functionality, donation processing, analytics, and security.
6.1 Types of Cookies We Use
- Essential cookies — required for secure payment processing and core site functions
- Analytics cookies — help us understand site performance and visitor behavior
- Security cookies — detect and prevent fraudulent activity
You may disable cookies through your browser settings, but some website features may not function properly (such as donation forms).
7. Embedded Content From Other Websites
Our website may include embedded content such as:
- Videos (e.g., YouTube)
- Maps (e.g., Google Maps)
- Posts, forms, or images from third-party sites
Embedded content behaves as if you visited the other website directly. These external sites may:
- Collect your data
- Use tracking technologies
- Monitor your interaction with their embedded content
- Associate interactions with your account on their platform
We recommend reviewing the privacy policies of any external services you interact with.
8. Do Not Track (DNT) Signals
Some browsers offer a “Do Not Track” option. Because no standard exists for DNT compliance, our website does not currently respond to DNT signals.
9. Data Retention
We retain information for as long as needed to fulfill the purposes outlined in this Policy, including:
- Donation and financial records
- IRS and legal reporting
- Audit requirements
- Donor history and accounting
Donation-related data may be retained for several years to comply with federal nonprofit regulations.
When information is no longer needed, we will delete or anonymize it.
10. Security
We take reasonable and appropriate measures to protect your information, including:
- SSL encryption (HTTPS)
- PCI-compliant payment processing through Stripe
- Access controls and limited internal access
- Security plugins and monitoring
- Regular software updates
No method of data transmission or storage is perfectly secure. If a data breach occurs, we will take appropriate action consistent with applicable law.
11. Your Rights & Choices
Depending on your location and applicable law, you may:
- Request access to personal data we hold about you
- Request correction of inaccuracies
- Request deletion of your information (subject to legal retention obligations)
- Opt out of communications such as newsletters or event updates
- Manage cookie preferences through your browser
To exercise your rights, contact us using the information in Section 15.
12. International Visitors
Our website is operated in the United States and intended primarily for U.S. residents.
If you visit from outside the U.S.:
- Your information may be transferred to and processed in the U.S.
- U.S. privacy laws may differ from those in your country
- By using our Site, you consent to this transfer
We take reasonable measures to safeguard your information.
13. California & U.S. State Privacy Rights (General Notice)
While Operation Homefront Heroes does not currently meet the thresholds that trigger full compliance obligations under California’s CCPA/CPRA or similar state laws, we voluntarily extend certain rights to users where feasible:
You may request:
- The types of information we collect
- How we use or share it
- Access to specific personal information
- Deletion of certain personal data (with legal exceptions)
We do not sell personal information.
14. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children.
If we become aware that a child under 13 has provided personal information, we will delete it promptly. Please contact us if you believe this has occurred.
15. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or security.
We encourage you to review the privacy policies of any external site you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy as needed to reflect:
- Operational changes
- Legal requirements
- Website updates
When changes occur, we will update the “Last Updated” date. Significant updates may be announced on our website.
Your continued use of the Site after changes means you accept the updated Policy.
17. Contact Us
If you have questions or would like to exercise your privacy rights, please contact us:
Email: info@swflvets.org